If you’re unable to record voice messages, that could be because your device’s microphone is being used by another app. To fix this, delete temporary junk files on your device, reduce WhatsApp’s storage usage, or use third-party cleaning apps to free up space occupied by unused files and apps. If your phone is low on storage space, WhatsApp may fail to load or play voice messages. Make sure there’s enough storage space to accommodate the voice messages and other media files on WhatsApp. Voice messages you receive on WhatsApp are automatically downloaded and saved to your device.
Return to WhatsApp and check if you’re now able to play and send voice messages.
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